Privacy Policy

This Privacy Policy was last updated on 9th February 9, 2022. We keep our Privacy Policy under regular review. It may change from time to time and if it does, these changes will be posted on this page and, where appropriate, notified to you when you next access the Services.


1.        Who are we?

We are Codices Interactive Limited (“Codices”, “we”, “our” or “us”), the company that provides you with the Moar website (https://moar.studio/) and Moar mobile app, which you can use to create, watch and share live interactive videos (the “Services”).

Our contact details are set out at the end of this Privacy Notice if you need to get in touch with us.

2.        About this Privacy Policy

 

This Privacy Policy, together with our Terms and Conditions (available here), and any additional terms incorporated by reference into our Terms and Conditions, applies only to the actions of Codices and users with respect to the Services and our use of your personal data. It does not extend to any websites that can be accessed from the Services including, but not limited to, any links we may provide to social media websites.

We are committed to protecting your personal data and respecting your privacy. Any personal information you supply to us via the Services (and by other means) will be treated in accordance with this Privacy Policy. This Privacy Policy explains how we collect, use, and disclose personal information from and about you, and your rights in relation to the same.

For purposes of the applicable data protection laws, Codices is the "data controller".

3.        Third party links

 

The Services may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. These websites and any services that may be accessible through them have their own privacy policies. We do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services. Please check these policies before you submit any personal data to these websites or use these services.

4.        What personal data do we collect about you?

We collect three categories of information: information you provide directly to us, automatically collected information and information from other sources. More detail about each of the categories is provided below.

We collect personal data directly from you as follows:

  • Account data: all the information you provide us when you create an account on the Services, such as your username, name, date of birth, gender, email address, phone number and password. 

  • User generated content: the content you create on the Services, such as the photos and videos you upload, and any reactions and comments you post.

  • Correspondence and contact information: including any information you provide to us to enable to correspond with you and deal with any of your queries, such as contact details and the content of the correspondence. 

 

  • Direct messages: when you communicate with others using direct messages, we collect the content of the message and the associated metadata (such as the time the message was sent, received and/or read, as well as the participants in the communication). We do this to block spam, detect crime, and to safeguard our users. 

  • Surveys and promotions: we collect information you provide if you choose to enter into one of our surveys, promotions, contests, marketing campaigns, events or other activities.

  • Payment information: we collect your payment card information or other third-party payment information (such as PayPal) where payment is required. We also collect your transaction and purchase history.

We collect personal data automatically from you as follows:

  • Statistical information: about your visit to the Services, such as videos you watch, the date, times and frequency with which you access the Services, and the way you use and interact with its content.

  • Technical information: including information about your device when you access any of the Services, such as your IP address, mobile advertising ID, web browser type and version, system language, device model and operating system.

  • Cookies: we use cookies and similar tracking technologies to operate and provide the Services. For more information about cookies, and how we use them on the Services, see the section below, headed "Cookies".

We may receive some personal data about you from other sources as follows:

  • Advertising partners: advertisers and measurement and data partners share information with us such as mobile identifiers for advertising, hashed email addresses, and event information about the actions you’ve taken on a website or app.

  • Social media providers: if you create an account on the Services using your social media account (such as Facebook or Google), this provides us with your profile picture, date of birth and email address.

  • Others: other users or individuals may provide us with information about you, including if you are featured or mentioned in another user’s content or direct messages, a complaint or feedback submitted by a third party, or if your contact information is provided to us by another user.

 

5.       What do we do with your personal data?

We use your personal data to provide you with the best possible service and experience when using the Services. Your personal data may be used for the following purposes:

  • To operate, maintain, provide, create, develop and enhance all of the features and functionalities of our products and/or the Services. 

  • To improve your experience in using the Services, including advertising and marketing messages, to allow you to interact with and comment on content, and to participate in games, shows, contests, or rewards programs. We may also send you promotions, contests, or marketing campaigns or events.

  • To communicate with you, including about your account registration and the status of the Services. 

  • Sharing your information with third party platforms to provide you with feature, like content sharing, if you integrate your account with a third party service (such as YouTube or TikTok).

Under data protection law we must have a specific lawful basis for the processing of your personal data. We rely on several lawful bases for different activities as follows:

  • Some processing is necessary for the performance of the contract (i.e. our Terms and Conditions) between you and us and/or taking steps, at your request, to enter into such a contract. For example, when you register with us and set up an account, this allows us to provide you with the Services.

  • Some processing is necessary for our legitimate interests. We have a legitimate interest in ensuring you follow our Terms and Conditions, administering and protecting our business, managing our relationship with you and communicating to you about your account registration, the status of the Services and how to set up your account, improving our products and the Services, providing personalised content to you, collecting statistical information about your use of the Services, providing advertising (including personalised advertising where you consent to this, on the basis of the information advertising partners provide us) and preventing abuse or illegal activity on our platform.

 

  • Some processing is required where we are legally obliged to do so, or if the processing is in the public interest.

  • Sometimes we will process your personal data based on your consent.

6.       How long do we keep your personal data for?

We keep your information only for as long as is necessary for the relevant purpose. For example, if we have a contract with you, this will be for no more than 6.5 years after you close your account, in order to assist us with any contractual claims. Sometimes we may be legally obligated to hold data for longer periods.

7.       Who do we share your personal data with?

Data may be shared in the following circumstances with:

  • Our employees, agents and/or professional advisors - to facilitate the creation and maintenance of your account on our internal systems and to obtain any required advice from professional advisers/consultants working with the company.

 

  • Third party service providers and suppliers who provide services to us which require the processing of personal data - to help third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the service runs smoothly.

  • Relevant authorities - to facilitate the detection of crime and comply with any obligations we have under relevant laws and legislation.

  • Our advertising partners – you may be shown advertisements to personalise your experience. We only do this where you have given us your consent, and you can opt-out at any time. 

  • Other users and the public - Based on your privacy settings, your account information and user content may be visible to other users of the Platform and the public. Your account and content may also be visible to third parties, such as search engines, content aggregators, and news sites. You may choose to share information, such as text and photos, with others on the Platform using direct messaging.

8.       Do we make automated decisions concerning you?

Automated decisions are those made without human intervention that have a legal effect on you or other similarly significant effect. We do not carry out this type of processing activity.


9.       What happens if you do not provide us with the information we request or ask that we stop processing your information?

If you do not provide the personal data necessary or if you withdraw your consent to the processing of your information, then you may be unable to use the Services.

10.       Do we transfer your data outside of the UK or EEA?

We may sometimes transfer your personal data to countries outside of the UK and European Economic Area (EEA), for example if we are using a supplier based elsewhere. Where we transfer data to a country that has not been deemed to provide adequate data protection standards, we always have security measures and approved model clauses or other adequate safeguards in place to protect your personal data. Please contact us if you would like more details about our safeguards for data transfers.

11.       How do we keep your data secure?

We have in place appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorised way, altered or disclosed, and we take steps to ensure that all of our employees, agents, contractors and other third parties have similar adequate measures in place. We also have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator when we are legally required to do so.

12.       What rights do you have in relation to the data we hold on you?

By law, you have a number of rights when it comes to your personal data. Some of these rights apply generally, while others will only apply in certain circumstances. Further information and advice about your rights can be obtained from the data protection regulator in your country. In the UK, this is the Information Commissioner’s Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/

We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:

 

  • baseless or excessive/repeated requests, or 

  • further copies of the same information.

Alternatively, we may be entitled to refuse to act on the request in some circumstances.


Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.

 

  • The right to be informed: You have the right to be provided with clear, transparent and easy to understand information about how we use your information and your rights. This is why we are providing you with the information in this Privacy Policy.

  • The right of access: You have the right to obtain access to your information (if we are processing it), and certain other information (similar to that provided in this Privacy Policy). This is so you are aware and can check that we are using your information in accordance with data protection law.

 

  • The right to rectification: You are entitled to have your information corrected if inaccurate or incomplete.

  • The right to erasure: This is also known as the ‘right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information. This is not a general right; there are exceptions.

 

  • The right to restrict processing: You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further.

 

  • The right to data portability: You have rights to obtain and reuse your personal data for your own purposes across different services.

 

  • The right to object to processing: You have the right to object to certain types of processing, including processing for direct marketing or where we are relying on our legitimate interests for processing.

 

  • The right to lodge a complaint: You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.

 

  • The right to withdraw consent: If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

13.       Children’s data

Moar is not aimed at those under the age of 13, and we do not knowingly collect or maintain personal data from persons under 13 years-of-age.

If we learn that we are engaged in that processing with such users, we will halt such processing and will take reasonable measures to promptly remove applicable information from our records.

14.       Cookies

Cookies are small files of letters and numbers. These files are stored in the memory of your computer or other device, such as mobile phones or tablet devices. Cookies are created when you visit a website or use an app and are commonly used to help your browsing experience and provide more information about your experience and interests. This information is generally used to make content, services and advertising more relevant and useful during future visits.

Before the Services place Cookies on your computer or device, you will be presented with a message bar requesting your consent to set those Cookies. You may, if you wish, deny consent to the placing of Cookies and you can choose to delete Cookies at any time; however certain features of the Services may not function fully or as intended and you may lose any information that enables you to access the Services more quickly and efficiently including, but not limited to, personalisation settings.

The Services may place the following Cookies:

  • Advertising Cookies: These are cookies that are required for the operation of the Services. They include, for example, cookies that enable you to log into secure areas of the Services, use a shopping cart or make use of e-billing services.

  • Functionality Cookies: They allow us to recognise and count the number of visitors and to see how visitors move around the Services when they are using it. This helps us to improve the way the Services work, for example, by ensuring that users are finding what they are looking for easily.

  • Analytical/Performance Cookies: These are used to recognise you when you return to the Services. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

 

  •  Strictly Necessary Cookies: These allow us to share information with third parties related to your browsing activity or your use of our Services, to create an advertising profile and place relevant advertising on our Services.

15.       Your duty to information us of changes

It is important that the information we hold about you is accurate and current. Please keep us informed as soon as possible if your personal information changes or is inaccurate during your relationship with us by using the contact details below.

16.       How can you contact us?

Codices is a company incorporated in England and Wales with registered number 11418669 whose registered office is at Air Building, Penryn Campus, Penryn, TR10 9FE.

If you are unhappy with how we have handled your information or have further questions on the processing of your personal data, contact us at support@codices.io or write to us at Air Building, Penryn Campus, Penryn, TR10 9FE. 
 

Type of Cookie
Cookie Purpose
Analytical/performance cookies
They allow us to recognise and count the number of visitors and to see how visitors move around the Services when they are using it. This helps us to improve the way the Services work, for example, by ensuring that users are finding what they are looking for easily.
Strictly necessary cookies
These are cookies that are required for the operation of the Services. They include, for example, cookies that enable you to log into secure areas of the Services, use a shopping cart or make use of e-billing services.
Advertising cookies
These allow us to share information with third parties related to your browsing activity or your use of our Services, to create an advertising profile and place relevant advertising on our Services.
Functionality cookies
These are used to recognise you when you return to the Services. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).